Effective Date: January 1, 2025
Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to support your experience, analyze usage patterns, remember your preferences, and provide cognitive training features.
This policy explains what cookies we use, why we use them, and how you can control your cookie preferences to align with your privacy preferences.
Essential cookies are necessary for our platform to function properly and cannot be disabled. These cookies enable core features such as user authentication, session management, security protection, and basic navigation functionality.
Without these cookies, you would not be able to access your account, complete cognitive assessments, or use interactive training modules. These cookies do not store personally identifiable information beyond what is necessary for platform operation.
We use analytics cookies to understand how users interact with our platform, which features are used, and where improvements might be made. This data helps us work to optimize the cognitive training experience and develop new modules.
These cookies collect aggregated information about page views, session duration, user pathways, and feature usage. All analytics data is anonymized and cannot be used to identify individual users.
Personalization cookies remember your preferences, settings, and progress to support a customized learning experience. These cookies enable features like training recommendations, progress tracking, and difficulty adjustments.
We also use preference cookies to remember your language settings, accessibility preferences, and interface customizations to ensure a consistent experience across sessions.
Specialized cookies are used to maintain continuity in your cognitive training sessions and assessments. These cookies ensure that your progress is saved, training modules resume where you left off, and assessment results are properly recorded.
These cookies are essential for the educational functionality of our platform and are automatically deleted when training sessions are completed or after specified retention periods.
Our platform integrates with carefully selected third-party services for payment processing, customer support, and enhanced functionality. These services may set their own cookies, which are governed by their respective privacy policies.
We ensure that all third-party services meet our privacy and security standards and have appropriate data processing agreements in place to protect your information.
When you first visit our platform, you will see a cookie banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time through our cookie preference center or your browser settings.
Accepting cookies enhances your experience but is not required for basic platform functionality. You can use our platform with only essential cookies enabled, though some features may be limited.
Most web browsers allow you to control cookies through their settings. You can typically view, delete, or block cookies, though this may affect the functionality of our platform and other websites you visit.
Each browser has different cookie management options. We recommend consulting your browser's help documentation for specific instructions on managing cookie preferences.
Our mobile applications may use device identifiers and similar technologies to provide personalized experiences and analyze app usage. These technologies serve similar purposes to web cookies but are specific to mobile platforms.
You can control mobile tracking through your device's privacy settings, including options to limit ad tracking and reset advertising identifiers.
Different types of cookies have different retention periods. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them manually.
We regularly review and update our cookie retention policies to ensure we only keep data as long as necessary for the purposes described in this policy.
We comply with international cookie regulations, including the EU's ePrivacy Directive and GDPR requirements. Users in different jurisdictions may have specific rights regarding cookie usage and consent.
For users in the European Union, we obtain explicit consent before setting non-essential cookies and provide clear information about cookie purposes and data processing.
As web technologies evolve, we may implement new tracking technologies or modify existing cookie usage. We will update this policy to reflect any significant changes and notify users when consent for new technologies is required.
We stay current with privacy regulations and industry best practices to ensure our cookie usage remains compliant and respectful of user privacy preferences.
If you prefer not to accept cookies, you can still access basic information about our platform and services. However, interactive features, personalized training, and progress tracking require cookie functionality.
We provide alternative contact methods for users who prefer not to use cookies but are interested in our cognitive training services, including direct consultation options.
We may update this cookie policy periodically to reflect changes in our practices, technologies, or legal requirements. Material changes will be communicated through our platform and may require renewed consent for certain cookie categories.
We encourage users to review this policy regularly to stay informed about how we use cookies and similar technologies to enhance the cognitive training experience.
If you have questions about our cookie usage, need assistance with cookie preferences, or want to exercise your rights regarding tracking technologies, please contact our privacy team.
We are committed to transparency about our cookie practices and will respond promptly to any questions or concerns about how we use tracking technologies on our platform.
Email: privacy@synapseatlas.com
Address: 4 Chome-18-5 Nishikamata, Ota City, Tokyo 144-0051, Japan
Phone: +81 80 6294 7385