Effective Date: January 1, 2025
By accessing or using the Synapse Atlas platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.
These terms constitute a legally binding agreement between you and Synapse Atlas. Your use of our services indicates your acceptance of these terms and our Privacy Policy.
Synapse Atlas provides cognitive training programs, interactive brain models, neuroscience education modules, and assessment tools designed to support cognitive learning for individuals, healthcare providers, and organizations.
Our services include personalized training plans, progress analytics, clinical reporting tools, and educational content based on current neuroscience research. Service availability may vary by subscription type and geographic location.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during registration and keep your account information updated.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.
You may use our platform only for lawful purposes and in accordance with these terms. You agree not to use the platform to transmit harmful, offensive, or illegal content, or to interfere with the security or functionality of our services.
Prohibited activities include attempting to gain unauthorized access to our systems, reverse engineering our software, sharing account credentials, or using our services for any commercial purpose without explicit authorization.
Our platform offers various subscription plans for individuals, healthcare providers, and organizations. Subscription fees are billed in advance and are non-refundable except as required by applicable law or as specified in our refund policy.
We reserve the right to modify subscription prices with 30 days' notice to existing subscribers. Price changes will not affect your current billing cycle but will apply to subsequent renewal periods.
All content, features, and functionality of the Synapse Atlas platform, including but not limited to text, graphics, logos, software, and training modules, are owned by Synapse Atlas and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our platform for your personal or authorized organizational use. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
Our cognitive training programs are designed for educational and wellness purposes and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with qualified healthcare professionals before making decisions based on our features or training activities.
While our programs are designed based on scientific research, individual experiences may vary, and we make no guarantees about specific outcomes or results from using our platform.
By using our platform, you may choose to participate in research studies that help advance cognitive science. Participation is voluntary, and you can opt out at any time. Research data is aggregated and de-identified to protect your privacy.
We may use aggregated usage data to improve our services, develop new features, and contribute to scientific research, always in compliance with applicable privacy laws and ethical research standards.
We strive to maintain continuous service availability but cannot guarantee uninterrupted access due to maintenance, updates, or technical issues. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.
We may update our platform features, training modules, and assessment tools based on new research findings and user feedback. Such updates are designed to improve service quality and effectiveness.
To the maximum extent permitted by law, Synapse Atlas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our platform.
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for our services in the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless Synapse Atlas and its affiliates from any claims, damages, losses, or expenses arising from your use of our platform, violation of these terms, or infringement of any third-party rights.
This indemnification obligation survives termination of your account and these terms of service.
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, our business, or third parties.
You may terminate your account at any time by contacting our support team. Upon termination, your right to use our services ceases immediately, though certain provisions of these terms will survive termination.
These terms are governed by the laws of Japan, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in Tokyo, Japan.
Before initiating arbitration, you agree to attempt to resolve disputes through good faith negotiations. For small claims within the jurisdiction limits, you may choose to pursue resolution in small claims court.
Our platform is operated from Japan and may not be available in all countries. Users accessing our services from other jurisdictions are responsible for compliance with local laws and regulations.
We make no representation that our services are appropriate or available for use in all locations. Access to our platform from territories where such access is illegal is prohibited.
We reserve the right to modify these terms at any time. Material changes will be communicated through email or prominent notice on our platform at least 30 days before taking effect.
Your continued use of our services after terms modifications constitutes acceptance of the updated terms. If you disagree with modifications, you may terminate your account before the changes take effect.
Email: legal@synapseatlas.com
Address: 4 Chome-18-5 Nishikamata, Ota City, Tokyo 144-0051, Japan
Phone: +81 80 6294 7385